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NEWS & EVENTS
Read more about the AscendixRE 5.5 release which includes all the updates of Microsoft Dynamics CRM 2011 and features developed just for Commercial Real Estate and REIT's
Ascendix Technologies Announces the Release of AscendixRE Online Reduce upfront IT costs traditionally associated with purchasing CRM for small to mid-size companies without compromising the rich feature set which exists in the on-premise model
Ascendix Named to 2011 President’s Club for Microsoft Dynamics Microsoft Honors Ascendix Technologies for commitment to customers for the third time since 2008
Jones Lang LaSalle's Pushpa Gowda talks about her involvement with CRMUG and using Ascendix Technologies as part of implementing Microsoft Dynamics CRM company wide
Granite CRM Solution wins Digie award for Best Use of Automation
See Microsoft's Ad featuring AscendixRE™ - our Commercial Real Estate Solution
Microsoft CRM Solution Case Study
Colliers International Success Story
Read a case study about our successful implementation...
Microsoft CRM Solution Case Study
Granite Properties Success Story
Read a case study about our successful implementation...
Microsoft CRM Solution Case Study
Summit Realty Group Success Story
Read how Summit was able to increase CRM user adoption rate by 90%...
Microsoft CRM Solution Case Study
Highwoods Properties Success Story
Read a case study about our successful implementation...

SEE ALL » News | Events

Success
Commitment to Excellence

Ascendix Technologies is built on the commitment to making a positive impact for every client that we engage by taking complete responsibility for understanding the business challenges at hand and defining quantifiable/measureable goals to achieve through the deployment of business systems that improve the sales effectiveness and operational efficiency for that client. We achieve these results consistently by focusing our efforts equally to the people that are intended to benefit from the system, the processes that are intended to be managed through the system, and the technology that is intended to automate the system.

Customer Profile
With 15,000 real-estate professionals in 480 offices worldwide, Colliers International is the third-largest commercial real-estate firm, offering a combination of deep expertise and a broad range of services.

Business Situation
To capitalize on its decentralized organization and rapid growth, Colliers wanted a standard customer relationship management solution that would give brokers a 360-degree view of clients, transactions, and properties.

Solution
Colliers built its new customer relationship management platform on top of Ascendix Technologies’ AscendixRE™ solution, which is based on Microsoft Dynamics CRM.

“The Link application built on Microsoft Dynamics CRM strengthens collaboration and information sharing within Colliers, which is key to differentiating ourselves from competitors.”

Veresh Sita
Global CIO
Colliers International
Granite CRM Solution by Ascendix Technologies
Microsoft Dynamics
SOLUTION CASE STUDY
Download entire case study

Colliers CRM Solution by Ascendix Technologies
   
Customer Profile
Granite Properties is an owner-operator with offices in Atlanta, Dallas, Denver, and Houston. The company manages more than 10.5 million square feet of office, retail, and industrial space.

Business Situation
As the company expanded, Granite Properties needed a customer relationship management solution that met the unique needs of its various business groups, worked with Microsoft Office Outlook 2007, and fit into its existing IT infrastructure.

Solution
Working with Microsoft Gold Certified Partner Ascendix Technologies, Granite Properties implemented AscendixRE™ to provide real-time business intelligence and standardize processes.

Industry Recognition
The Granite CRM solution has been awarded the 2010 Digie Award for Best Use of Automation. Realcomm has recognized Granite for their successful implementation of Microsoft technologies, including AscendixRE™ for Dynamics CRM Read More

"Critical information is no longer obscured. If we have the same client in different cities, we know about it and can negotiate the best deal possible."

Craig Scullin
Manager of Information Systems
Granite Properties
Granite CRM Solution by Ascendix Technologies
Microsoft Dynamics
SOLUTION CASE STUDY
Download entire case study

Granite CRM Solution by Ascendix Technologies
   
Customer Profile
Summit Realty Group, a member of the Cushman & Wakefield Alliance, provides commercial real-estate services to clients in the Indianapolis, Indiana, metropolitan area.

Business Situation
The company wanted to make its brokers more effective, make the business more manageable, and ensure delivery of consistently excellent client services.

Solution
Summit implemented AscendixRE™ by Ascendix Technologies, a solution based on Microsoft Dynamics CRM, to replace cumbersome and outdated software tools.

"By using AscendixRE™, which is based on Microsoft Dynamics CRM, we've strengthened our ability to deliver outstanding service by freeing up brokers to spend more time securing the optimum tenants for our landlord clients and securing the optimum property or lease agreement for our tenant clients."

Bill Ehret
Summit Realty Group
summitrealtygroup.com
Granite CRM Solution by Ascendix Technologies
Microsoft Dynamics
SOLUTION CASE STUDY
Download entire case study

Summit CRM Solution by Ascendix Technologies
   
Customer Profile
Founded in 1978 and headquartered in Raleigh, North Carolina, Highwoods Properties (NYSE: HIW) is a fully integrated, self-administered real estate investment trust (REIT) that provides leasing, management, development, construction and other customer-related services for its properties and for third parties. Highwoods’ properties and development land are located throughout the Southeast and Kansas. Currently they own or have an interest in 382 in-service, office, industrial and retail properties.

“The Ascendix team brings the best of both worlds; knowledge about how the Real Estate business process works and a Microsoft Dynamics CRM tool customized specifically for Real Estate firms. This combination has benefited Highwoods in implementing a CRM solution that brings instant value to the business users.”

Art McCann
Highwoods Properties
highwoods.com
Granite CRM Solution by Ascendix Technologies
Microsoft Dynamics
SOLUTION CASE STUDY
Download entire case study

Highwoods CRM Solution by Ascendix Technologies
   
ACX
Marina Marsh
Behringer Harvard Funds
bhfunds.com

"The Launching of SalesLogix has been both a challenging and fun experience. Transition from ACT was not painful at all; maybe it was for Ascendix but definitely not for Behringer Harvard: we did not see all the hard work behind the scene and the launch went as seamless and smooth as it possibly could.

You know how demanding our group is and how difficult it is to meet our expectations: sales people don't like a lot of complexity, they need the system to be quick and easy to use. Well, you did it. Even if the Project is now, and will be for a while a work in progress, users love it and it is obvious that the system meets their expectations."
ACX
Drew Kiesling
SRS Real Estate Partners
srsre.com
"We wanted an application that would make the most of our past investments while taking us into the future, AscendixRE™ allowed us to do just that. By moving to a solution built on the Microsoft CRM platform and operating inside Microsoft Outlook, we anticipate greater user adoption, greater productivity, and ultimately, greater service to our clients.”

 
ACX

Hanley Wood integrates CRM and event management to boost booth sales across events Read how Ascendix’s implementation of CRM at Hanley Wood Exhibitions and integrating with their event management system has impacted their bottom line - allowing for increased effectiveness in cross selling, more effective visibility into their customers data and a more efficient delivery model of products and services.

ACX
Allison Peteet
Stemco LP
stemco.com

"I just want to tell you that everyone is very pleased with Ascendix! It is a common view around here that you guys have been incredible to work with and we appreciate all you have done to help, assist, and follow-up! Thanks!!"
 
ACX
Natalie Grant
Friend & Johnson Artist Representatives
friendandjohnson.com

"There are possibly other SalesLogix business partners that parallel the depth of knowledge that the Ascendix team possesses. It is doubtful however, that we could find any other consulting team that is as committed to their customers as Ascendix.

Thank you for delivery of a CRM product that continues to exceed our expectations.
ACX
Larry Harmeyer
Trinity Industries
trinitylpg.com

"Saleslogix out of the box provided the base product capable of allowing our company to understand and categorize our very large customer base. Ascendix Professional Services allowed our company to take that understanding to the next level. In a very short time, we were able to control key business processes related to the customer through automation / customization within the Saleslogix umbrella. This ranged from order entry and sales history to analysis of product defects."
 
ACX
Steven Hausman
CityCapital
citicapital.com

"I want to thank you again for your personal involvement in our division's successful implementation of our CRM solution. The system is working to our expectations and satisfying our requirements. Given the time and resources available to us, we could not have implemented the system in an acceptable timeframe without your assistance."

ACX
Randy Williams
Pilot Insurance Center
piclife.com

"Ascendix has provided cost effective recommendations and solutions that have improved our workflow and efficiency."
 
ACX
Peter Kurey
Dow Jones
dowjones.com

"Ascendix was instrumental in getting our system up and running in the shortest time possible."
ACX
Gary Davi – CIO
Core Realty Holdings
corerealtyholdings.com

"Sponsor Advantage allows me the opportunity to roll-out a CRM solution that touches all departments within the organization in the shortest time possible. The business user's find the system easy to use and management needs are fulfilled by providing accurate activity, sales and expense analysis for each wholesaler, marketing campaign, register rep, regional planning office and BD. I have had the opportunity to work with Ascendix multiple times with each project achieving the business goals for the firm.
 
ACX
John Aspinwall
WR Starkey Mortgage
wrstarkey.com

“Using principles of CRM such as consistent touch campaigns and maintaining accurate and complete customer profiles has contributed greatly to not only our growth but the fact that over 70% of our customers are repeat customers"

ACX
Eddie Myers
Paymentech
paymentech.com

"We found the technology offering and the expert implementation services of Ascendix to provide exceptional value for our CRM project."
 
ACX
Leslie Eldridge
QLogic
qlogic.com

"We decided to use a CRM package for it's ease of use and time to implement and Ascendix helped us to get it up and running quickly."

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