Overview
What Is CRM?
Philosophy of Solution Design
Success Stories
Real Estate Advantage
Mortgage Advantage
Commercial Banking
Sponsor Advantage
Advisor Advantage

Custom Elements
Relationship Navigator
Workflow Management
Mobility
Outlook Integration
Excel Integration
Marketing Campaign Mgmt.

REA BENEFITS

Reduces if not eliminates the redundant and inaccurate data that exists in the organization due to the existence of multiple databases.
Reduces lease process flow cycle time by task tracking and assignment as well as automation of redundant steps within
Reduces the number of leads and prospects that fall through the cracks due to lack of attentiveness to them over time
Increases customer satisfaction by providing a singular outward voice for the company by having integrated the once disparate systems into one centralized system
Increases responsiveness of brokerage community having access to the home office at all times with access via mobility solutions such as Blackberry and Windows Mobile
Reduces dependency on meetings and manual reporting efforts to communicate information across the company



Seamless Integration with Microsoft Outlook

With Real Estate Advantage embedded in the MSOutlook application, the end user can drive their entire business through one central location. The foremost design objective in creating Microsoft CRM 3.0 was tighter integration with Microsoft Office Outlook, the most used application in the Office suite. Tighter Outlook integration means less application-switching, faster adoption by users, and higher productivity for every customer-facing employee in your organization. Users can look up customer information, send and manage e-mail, set up appointments, and capture customer discussions, all without ever leaving Outlook.

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