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SageCRM.com and Sage CRM Sage
CRM is an award-winning, wireless and Internet-based CRM
system that provides enterprise-wide access to vital customer,
partner and prospect information.
For companies that are looking for a customer relationship
management system that meets the needs of small and midsized
businesses, SageCRM.com is an affordable, on-demand CRM
solution that offers an integrated view of critical customer
information in real-time.
Sage CRM is an easy to use, fast to deploy, feature rich
CRM solution providing enterprise-wide access to vital customer
information - anytime, anywhere. With Sage CRM, you can
better manage your business by integrating field sales,
internal sales, customer care and marketing information.
For companies that are looking for a customer relationship
management system that meets the needs of small and midsized
businesses, SageCRM.com is an affordable, on-demand CRM
solution that offers an integrated view of critical customer
information in real-time.
Why On-Demand CRM
SageCRM.com solutions leverage the power of the Internet,
providing your marketing, sales and customer care teams
with the tools they need to sell more and provide industry-leading
service. Our online infrastructure and intuitive browser-based
interface makes implementation quick and easy.
With SageCRM.com you'll watch the effectiveness of your
company's sales, marketing and customer care teams soar
— helping them close more business and increase revenue
faster! SageCRM.com solutions will allow your company to
reach new levels of profitability while retaining loyal
customers.
Sales Automation
SageCRM.com puts you in complete control of your sales pipeline,
allowing sales teams to effectively manage, forecast and
report on all phases of the sales cycle. With SageCRM.com,
you can easily manage and analyze all current and historical
account details and activities, manage multiple accounts
and opportunities and automatically distribute leads to
sales professionals around the world.
With SageCRM.com, sales cycles can be dramatically shortened
and more deals can close faster. Your sales team gets instant
access to vital customer data including reports and graphs,
quotes, forecasts and historical account details. You can
quickly do on-the-spot analysis, make informed decisions
you can trust, and eliminate bottlenecks that typically
strech sales cycle.
Marketing Automation
Take control of your marketing dollars by automating and
tracking every marketing campaign, from one-time e-mail
communications to multi-faceted marketing programs. SageCRM.com
provides accurate metrics on all of your marketing activities,
enabling you to identify and leverage potentially lucrative
cross- and up-sell opportunities.
With SageCRM.com, you can target the right customer at
the right time, eliminate guesswork and put your company's
marketing resources to their best use. Execute better campaigns,
track responses faster and easier than ever before, and
make sound decisions based on what your customers want and
how they respond.
Customer Care
With SageCRM.com, you can make the most of every customer
interaction, maximizing business opportunities and customer
satisfaction. It empowers your organization with critical
information to build and support long-term customer satisfaction
and loyalty.
With fast online access to service requests, call and escalation
history, interactions, multiple contacts, support cases,
e-mail and documents sent and received, you'll have complete
and accurate data at your fingertips — enabling you
to quickly resolve client issues and easily create cross-sell
or up-sell opportunities.
Access and Synchronization Options
1. Microsoft Outlook Integration
Why ever leave Outlook? SageCRM.com runs within the framework
of your Microsoft Outlook and has complete, two-way synchronization
with Outlook contacts, calendar (appointments) and tasks,
in addition to enhanced e-mail integration.
2. Wireless PDA Access
The benefits of real-time access to your CRM solution are
numerous and can have a positive impact on your business
performance and profits.
3. Offline Synchronization
A comprehensive CRM solution enables organizations to guarantee
their sales and customer care professionals have access
to critical data - regardless of whether or not they have
an internet connection.
| Maximize
Your Sales Today |
Pipeline Management
Manage and analyze your pipeline, and maximize the ROI
on every lead. |
Territory
Management
Administer and change sales territories in the system.
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Sales Forecasting
Profit from a new level of control and predictability,
and plan your operations with confidence. |
Account Management
Identify and recruit new clients, and resell to existing
ones. |
Reporting
Create point-and-click reports and graphs for on-the-spot
analysis and decision-making. |
Opportunity Management
Manage all key opportunity data for maximum sales productivity
and effectiveness. |
| Get
Marketing Results Today |
Campaign
Management
Assign, schedule and track marketing activities within
a campaign. |
Lead Management
Give your sales team real-time access to the latest
prospects and campaigns, keeping them in the loop each
step of the way. |
E-mail Management
Send HTML e-mails, create e-mail templates and send
attachments to bulk e-mail messages. |
List Management
Create new target lists from selected criteria, re-use
successful campaign lists and import mail-house lists.
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Outbound Call Management
Integrate outbound calls into any marketing campaign,
and set up target lists and follow-up calls. |
Reporting
Create point-and-click reports and graphs for on-the-spot
analysis and decision-making. |
| Check
Out These Powerful Features... |
Contact Management
Deliver superior customer service with real-time access
to relevant customer data. |
Knowledge
Base
Store support incidents and case solutions in a central
Knowledge Base. |
Call Center Support
Access a central repository for all customer data, resolving
issues quickly. |
Service Agreement Management
Easily track and meet your service level agreements.
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Tracking
Track your customers' needs and maintain a complete
history of customer-related interaction. |
Reporting
Create point-and-click reports and graphs for on-the-spot
analysis and decision-making. |
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