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[ Customer Focus ]  Hanley Wood integrates CRM and event management to boost booth sales across events

Read how Ascendix’s implementation of CRM at Hanley Wood Exhibitions and integrating with their event management system has impacted their bottom line - allowing for increased effectiveness in cross selling, more effective visibility into their customers data and a more efficient delivery model of products and services.

View Article | www.hanleywood.com



“The greatest strengths of SalesLogix are its flexibility and customization capabilities. SalesLogix is the Lego of CRMs. We were able to customize the system so that all of our crucial business processes are run through SalesLogix — from literature fulfillment to sales and activity analysis.

Through customization, all of our industry’s unique requirements are reflected in our automated processes, thus reducing or eliminating a chance of regulatory compliance problems. Sales increased ten-fold. With SalesLogix we were able to manage this growth and yet preserve our trademark customer-centric focus.”

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Constantine Blinkov
CNL Investment Company | www.cnl.com


"Saleslogix out of the box provided the base product capable of allowing our company to understand and categorize our very large customer base. Ascendix Professional Services allowed our company to take that understanding to the next level. In a very short time, we were able to control key business processes related to the customer through automation / customization within the Saleslogix umbrella. This ranged from order entry and sales history to analysis of product defects."

Larry Harmeyer

Trinity Industries | www.trinitylpg.com


"I want to thank you again for your personal involvement in our division's successful implementation of our CRM solution. The system is working to our expectations and satisfying our requirements. Given the time and resources available to us, we could not have implemented the system in an acceptable timeframe without your assistance."

Steven Hausman

CityCapital | www.citicapital.com


"Ascendix has provided cost effective recommendations and solutions that have improved our workflow and efficiency."

Randy Williams

Pilot Insurance Center | www.piclife.com


"Ascendix was instrumental in getting our system up and running in the shortest time possible."

Peter Kurey

Dow Jones | www.dowjones.com



"The Launching of SalesLogix has been both a challenging and fun experience. Transition from ACT was not painful at all; maybe it was for Ascendix but definitely not for Behringer Harvard: we did not see all the hard work behind the scene and the launch went as seamless and smooth as it possibly could.

You know how demanding our group is and how difficult it is to meet our expectations: sales people don't like a lot of complexity, they need the system to be quick and easy to use. Well, you did it. Even if the Project is now, and will be for a while a work in progress, users love it and it is obvious that the system meets their expectations."

Marina Marsh
Behringer Harvard Funds | www.bhfunds.com



“Using principles of CRM such as consistent touch campaigns and maintaining accurate and complete customer profiles has contributed greatly to not only our growth but the fact that over 70% of our customers are repeat customers"

John Aspinwall
WR Starkey Mortgage | www.wrstarkey.com


"We found the technology offering and the expert implementation services of Ascendix to provide exceptional value for our CRM project."

Eddie Myers

Paymentech | www.paymentech.com


"We decided to use a CRM package for it's ease of use and time to implement and Ascendix helped us to get it up and running quickly."

Leslie Eldridge
QLogic | www.qlogic.com


"There are possibly other SalesLogix business partners that parallel the depth of knowledge that the Ascendix team possesses. It is doubtful however, that we could find any other consulting team that is as committed to their customers as Ascendix.

Thank you for delivery of a CRM product that continues to exceed our expectations.

Natalie Grant
Friend & Johnson Artist Representatives | www.friendandjohnson.com

 
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